Under general supervision, performs experienced office support and technical specialist functions; maintains and researches computer databases, files and records; provides information and assistance to MPS staff and clients, using knowledge of the operations and policies of the work group and the MPS.
ESSENTIAL FUNCTIONS --Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
Education, Training and Experience Guidelines
· Applicable policies, procedures and regulations covering specific areas of assignment.
· Specialized MPS and state agency software applications and network operating environments.
· Customer service principles, protocols and methods.
· Business and personal computers, including spreadsheet, word processing, and database software applications.
· Principles of record keeping and records management.
· Professional standards for business correspondence, writing, spelling and grammar.
· Office practices and procedures.
· Operating business computers with standard and specialized software applications.
· Researching computer databases, and compiling information for reports and special projects.
· Meeting critical time deadlines.
· Entering information into a computer system with speed and accuracy.
· Making mathematic calculations with speed and accuracy.
· Providing effective customer service, and dealing tactfully and courteously with the public.
· Following verbal and written instructions.
· Establishing and maintaining effective working relationships with co-workers.
· Communicating effectively verbally and in writing.
· Bilingual English and Somali,
· Ability to communicate in Oromo a plus
· MPS organization, operations, policies and procedures.
LICENSE AND CERTIFICATION REQUIREMENTS
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a standard office environment which requires occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage.
Diversity is one of Minneapolis Public Schools core values and is essential to our goal of putting children first and making them college-ready. Diversity of our workforce provides us with a competitive advantage and allows us to better understand, communicate with and educate our diverse student body. Minneapolis Public Schools will not deny anyone the opportunity for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability or status with regard to public assistance.
Minneapolis Public Schools strongly encourages diverse candidates to apply.
METHOD OF APPLICATION:All applicants, including MPS employees, must complete an on-line application at www.mpls.k12.mn.us (click on Careers).In addition, upload an electronic copy of both your cover letter and resume to your application at the time that you apply.Make sure that you apply for the specific position in which you are interested.
Only complete applications, which include all of the following items, will be considered:
Final candidates may be invited to interview with a committee.Final appointment to this position will be contingent upon passing a criminal background check.