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:: Community Relations Facilitator ::

Educational Service Center

Position Code:
04252003 - Community Relations Facilitator

Work Hours:
30 hrs/week, 52 weeks

Application Deadline:

Position Description:

Under minimal supervision, serve as a bridge between community partners and Minneapolis Public Schools (MPS).  Focus on engaging, building, and maintaining relationships with MPS geographic area partners; work closely with partners to identify available resources and services available to parents and students of the district; work closely with cultural and family liaisons to understand and determine the needs of the parents and students of the district and refer clients to appropriate partners.

ESSENTIAL FUNCTIONS --Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.  This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

  • Develop and maintain relationships with community organizations, agencies, and other key stakeholders that provide linkages and referrals to prospective MPS families.  Provide input regarding the development of community partnerships and programming.
  • Coordinate with community leaders and organizations for the purpose of building resources and expanding program capabilities.
  • Assist in the design, development, and distribution of parent and community communications and promotional materials.
  • Serve as an advisor to the Director of Family and Community Engagement by triaging community issues/concerns from the community. 
  • Co-supervise family liaisons by geographical area to ensure proper professional development and resource needs are being met.
  • Work closely with Cultural Facilitators to help establish and maintain adequate community partnerships to facilitate the integration of cultural families within the District.
  • Coordinate and facilitate parent meetings as assigned for the purpose of gaining information and/or discussing needs and problems involving students and their families.
  • Work with the Director of Family Engagement to coordinate and organize a variety of activities for the purpose of providing support to the school and parents.
  • Participate in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information required to perform functions and remain knowledgeable with program guidelines.
  • Prepare a variety of documents, reports and written materials as necessary.
  • Respond to inquiries from a variety of internal and external sources for the purpose of providing information and/or direction as may be required.
  • Measure effectiveness through data analysis.
  • Demonstrate courteous and cooperative behavior when interacting with students, clients, visitors, and MPS staff; acts in a manner that promotes a harmonious and effective workplace environment 
  • Enthusiastically promotes the Superintendent’s goals and priorities in compliance with all policies and procedures.
  • Maintain absolute confidentiality of work-related issues, records and MPS information.
  • Other duties or tasks may be assigned on an as-needed basis
  • At times may be required to work outside normal business hours and work extended hours to accomplish requirements of the position.


Education, Training and Experience Guidelines

Bachelor’s degree and three (3) years of demonstrated community engagement experience with community partners; OR an equivalent combination of education, training and experience as determined by Human Resources.

Knowledge of:           
  • Rules and regulations of the Minnesota Department of Education and other governing agencies.
  • Applicable policies, procedures and regulations covering specific areas of assignment.
  • Principles and practices of public relations, marketing, recruitment strategies and public communications.
  • Cultural competency; working in a diverse setting.
  • MPS organization, operations, policies and procedures.
  • Principles and practices of employee supervision, including work planning, organization, and employee training.
  • Community organizing and marketing.
  • Local community resources and regional community services programs.
  • Principles of office management, record keeping and records management; standard office practices and procedures
  • Customer service principles, protocols, and methods that include responding professionally, effectively, and efficiently to customer service requests.

Skill in:

  • Professional communication skills; writing and proofreading.
  • Providing effective customer service, and dealing tactfully and courteously with the public.
  • Gathering and compiling data, and reporting findings.
  • Operating a personal computer utilizing standard and specialized software.
  • Establishing and maintaining cooperative working relationships with co-workers and clients.
  • Effective verbal and written communication.
  • Understanding and maintaining highest level of confidentiality.


A valid Minnesota State Driver’s License may be required. 


Work is performed in a standard office environment which requires occasionally lifting such articles as file boxes or heavier materials with help from others and/or lifting and carrying light objects frequently. A job in this category may require walking or standing to a significant degree or may involve sitting most of the time with long periods of computer work and heavy phone usage. 


?Bargaining Unit:    AMP

?Grade:                   G 56, $59,744 - $73,929

?FLSA Status:         Exempt

Job Group:      Family and Community Engagement

Diversity is one of Minneapolis Public Schools core values and isessential to our goal of putting children first and making them college-ready.Diversity of our workforce provides us with a competitive advantage and allowsus to better understand, communicate with and educate our diverse student body.Minneapolis Public Schools will not deny anyone the opportunity for training oremployment because of sex, race, religion, color, creed, national origin,marital status, age, sexual preference, disability or status with regard topublic assistance.

MinneapolisPublic Schools strongly encourages diverse candidates to apply.

METHOD OF APPLICATION:All applicants, including MPS employees, must complete an on-line application at (click on careers). In addition, upload an electronic copy of both your cover letter and resume to your application at the time that you apply. Make sure that you apply for the specific position in which you are interested. Only complete applications, which include all of the following items, will be considered: 

  • Cover Letter
  • Resume
  • On-Line Application